T
Tune in.
Who cares about your business?
Be specific about your niche.
Prioritise 3-5 groups who really need you.
Find out who or what influences these groups today (hint - search via social media)
Look at what your competitors are doing - your customers have choices ...
R
Reassure.
Do your customers know your brand?
Be consistent in imagery, colours and typefaces.
Choose a tone which resonates with the groups you'd like to attract.
Make sure you're recognisable both off and online.
Optimise your marketing for search.
Make your content shareworthy.
U
Understand.
Why do/would customers buy from you?
What do your audiences want and need?
Which problems do you help them to solve?
What does your customer consider to be valuable?
Remember, it's not about you, it's about them.
S
Stand for something.
What makes you different?
What one trait do you want your business to be known for?
Does your message resonate with the groups you're selling to?
Does your product/service/store live up to your brand claims?
Give your brand a personality.
People buy from people.
T
Timeline.
Plan to make an impact.
Know what you're trying to achieve.
Build a content calendar to check progress.
Always be transparent and responsive.
Educate, collaborate, entertain and inform.
Think of it as a conversation rather than speed dating.
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